Reception counter and racks of finished garments inside an UPTON Dry Cleaners store

ABOUT UPTON DRY CLEANERS

MISSION STATEMENT & CUSTOMER COMMITMENT

Our mission is to provide exceptional textile cleaning services and the best customer experience. We will always endeavor to build trust with our clients through quality service and genuine care for their needs. We want our customers to have complete confidence that their garments and cherished items are in the hands of professionals and their business is appreciated.

OUR HISTORY

Established in 1988, UPTON Dry Cleaners has grown from a small two-person operation to the most trusted dry cleaner on the Gold Coast, now employing over 40 team members. Since 1992, David Walker played a pivotal role in UPTON’s early success, becoming well-known throughout the Gold Coast and nationally within the dry cleaning industry. His dedication laid the foundation for UPTON’s strong reputation and continued growth.


Today, the business is led by one of the most experienced teams in the industry. Chris Mills, our Operations Manager since 1997, is recognised as one of the highest-skilled dry cleaning professionals in Australia. Under his leadership, UPTON has reached new heights, and we are fortunate to have him guiding our team.


Marcus Walker, General Manager since 2006, continues to drive the business forward. Marcus serves as a Director of the Dry Cleaning Institute of Australia (DIA) and was invited to join the board due to his extensive expertise across all aspects of dry cleaning operations. Additionally, he acts as the Honorary Technical Advisor for the DIA, further showcasing his commitment and industry knowledge.


Our state-of-the-art facility on George Street is among the most advanced dry cleaning operations in Australia. We utilise cutting-edge robotic conveyor systems, high-tech pressing equipment, and world-class textile cleaning systems, ensuring we provide our clients with unmatched quality and efficiency.

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OUR VISION

Our vision for UPTON Dry Cleaners is to continually invest in the best textile cleaning technology available, ensure that all of our team members are trained in their specific areas of expertise, and evaluate our operations to meet high standards in all facets of dry cleaning. We are strongly committed to reducing our impact on the environment in any way possible, including finding ways to recycle and utilise non- or less-toxic materials and cleaning agents.

Why Choose UPTON Dry Cleaners

Convenience and customer service are the cornerstones of our business. From our drive-in option to our delivery services and reliable communication about your orders, our customers are our top priority.

Our staff are highly trained and have years of experience in the dry cleaning industry. We have a strong team culture, as evidenced by the longevity of our staff.

We invest in technology to ensure that we’re able to deliver the most efficient and high quality services while taking care of our environment. Our dedication to a greener future is present in all areas of our business. 

We support our community through charitable activities. For many years we have supported The Salvation Army, and we often support various charity events, schools, sporting teams and other organisations within the local community through raffle prizes and donations. We believe that certain groups within the community are important and we will provide support where we can.

We are active members of the Drycleaning Institute of Australia and have been for more than three decades. This industry group is how dry cleaners share knowledge about best practices and keep abreast of new innovations.

ELEVATE YOUR STYLE AT UPTONS

Discover our array of dry cleaning and laundry services for your wardrobe, home, or business

Personal Dry Cleaning
Commercial Services
Association of Wedding Gown Specialists - UPTON Dry Cleaners member listing
Dry Cleaning Laundry Institute International - UPTON Dry Cleaners member listing
Drycleaning Institute of Australia - UPTON Dry Cleaners certified member listing

The Finest in Garment Care

Frequently Asked Questions — UPTONS

  • Delicate silks, suede, leather, beads, sequins, painted garments, special trims, couture, and heirloom fabrics are no problem here. Our staff have received dozens of hours of dry cleaning training and are deeply knowledgeable about stain removal and washing methods for a wide variety of fabrics.

    High-end designer label clothing often requires specialist professional dry cleaning, and some labels even recommend the services of Dry Cleaning Institute of Australia members — UPTONS has been a member of the DIA for over 3 decades. Our professionally certified dry cleaner will personally assess these garments upon request and decide on the best cleaning method.

    We also handle many household manchester and soft furnishings items, including doonas / duvets, bedspreads, blankets, mattress toppers, mattress protectors, pillow protectors, bed runners, table cloths, curtains, drapes, sofa covers and cushion covers — plus a linen service for table linens, bed sheets, doona covers and pillow cases. For anything not listed here, please inquire.

    And if you manage or operate a business or are involved in film production on the Gold Coast, we handle uniform cleaning, team outfits, hotel linens, and costume & set maintenance too. The full range is on our commercial dry cleaning page.

  • Our alteration services vary from minor repairs such as stitching on a button to tailoring the most expensive evening gowns:

    • Zipper replacement
    • Taking hems in/out
    • Taking waist in/out
    • Length adjustments
    • Replace/resew buttons
    • Repair torn seams
    • Repair belt loops
    • Replace jeans stud

    UPTONS also specialises in garment restoration for items affected by smoke in house fires, flooding, and even mould outbreaks. We can restore most garments back to their original condition, and insurance companies and disaster recovery organisations often use our services for garment and household item restoration.

    Visit one of our stores or contact us to inquire how we can help.

  • Our business shirt service will have your shirts looking fresh, crisp, and perfectly pressed.

    • From just $6.90 per shirt for 5 or more
    • 5 shirts laundered and pressed for $34.50
    • Shirts laundered, pressed and delivered from $8.50 (minimum 5 per order)
    • Same-day service is available
    • Chipped or missing buttons replaced at no extra cost
    • French cuffs are folded

    Includes men’s and ladies’ short and long-sleeved business shirts, polo shirts, and T-shirts. Starching is available upon request — however, it is recommended to feel the quality of our pressing with no starch. You will be impressed!

    Our shirt special is exclusive to our Bundall, Brickworks, Mermaid, Currumbin and Southport locations, and excludes any shirts that require hand-pressing.

  • We service a wide area of the Gold Coast with complimentary pick-up and delivery for orders valued at a minimum of $80, for detached residences, apartment buildings, offices, etc. To sign up or confirm that we service your area, please give us a call at 07 5591 5888 and a team member will be with you shortly.

    Same-day service is available on our business shirt service, and we offer a VIP Express service to all of our customers upon request:

    • The option of automatic billing to your credit card
    • SMS notification sent when your order is ready
    • Access to our 24/7 drop off and pick up machine*
    • Personalised VIP Express bag to store your dry cleaning

    Our online customer portal also gives you the ability to manage your orders and garments and provide us with information about specific items, such as stains, alterations needed, and delicate details — sign in through My UPTON Account.

    *Our Ashmore Road and George Street customers will have access to drop off & pick up their dry cleaning 24 hours a day, 7 days a week. See our friendly staff in-store for more details.

  • UPTONS is a proud member of the Association of Wedding Gown Specialists and is pleased to offer expert care for your precious dress both before and after your wedding day. We have a wedding gown specialist on site who supervises every gown we clean.

    Before the wedding: please get in touch with us at least 4 weeks before your wedding day to book your services. For gowns with extra fabric, special details, or deep stains, you will want to reach us even sooner.

    After the wedding: for a small charge, we can preserve your gown after the cleaning process in a specially designed wedding gown preservation box, professionally packed with acid-free tissue paper and tape-sealed in your own personalised box.

    On quotes: even with photos, it can be difficult to estimate the time required for cleaning without us handling and inspecting your gown firsthand in one of our stores. Reach out as soon as possible to schedule a consultation with one of our in-house gown specialists, or send photos of your dress to info@uptons.com.au and one of our wedding dress experts will reach out to you. More on our wedding gowns & bridal page.

Have questions or need assistance? Email info@uptons.com.au, give us a ring on 07 5591 5888, or use the form on our contact us page.